Privacy Policy

Privacy Policy for Vasundhara IVF

Effective Date: 21 August 2020

At Vasundhara IVF, your privacy and trust are of utmost importance to us. This document explains how we collect, use, disclose, and protect your personal information when you visit vasundharaivf.com (the “Website”). It also outlines the terms and conditions governing your use of our Website and services.

By using the Website, you agree to these policies and terms. If you do not agree, please discontinue use of the Website.

1. Collection and Use of Personal Information

We collect personal information only when it is necessary to provide services or fulfil requests. This may include:

Name, email address, contact number, and address.
Medical history, diagnostic reports, age, gender, and occupation.
Payment information such as credit or debit card details.
Sensitive personal data, including biometric information and fertility-related details (only if required for specific services).

Purpose of Collection:

To enhance the user experience and provide personalized healthcare services.
To process transactions, manage appointments, and offer reproductive health support.
To improve Website content, layout, and functionality

We do not share your personal information with third parties without your explicit consent, except as required by law or for operational purposes as outlined in this policy.

2. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyse visitor activity, and track Website traffic. Cookies assign a unique ID to your browser but do not identify you personally unless you voluntarily provide such information.

Third-Party Cookies : Advertisers or external services may use their cookies when you interact with their links on our Website. Vasundhara IVF is not responsible for these cookies.

3. Information Sharing and Disclosure

We do not share personal information with third parties except in the following cases:

Legal Compliance : When required by law or court orders for identity verification, fraud detection, or investigations.
Service Providers : Trusted partners who process data on our behalf in compliance with this Privacy Policy.

4. Security of Your Information

We employ industry-standard measures to protect your data, including:

Encryption of sensitive information during transmission.
Secure servers with restricted access to authorized personnel.

However, no system is entirely immune to cybersecurity threats.

5. User Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for data collection, subject to legal or contractual obligations.

Failure to provide certain information may limit access to specific services.

6. Refund and Cancellation Policy

Cancellation Policy
To cancel a service or appointment, contact us via the “Contact Us” section on the Website. Cancellations made less than 15 business days before the end of the current service period may be processed for the next billing cycle.

Refund Policy
Refunds will be processed if:

The request is made within the specified refund period.
The reasons for dissatisfaction are verified and genuine.

Refund Process:

Refunds are issued to the original payment method (credit card, payment gateway, etc.).
Bank transfer refunds will be processed to the same account.

7. Links to Third-Party Sites

Our Website may contain links to external websites not controlled by us. Vasundhara IVF is not responsible for their privacy practices or content. Please review their respective privacy policies.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated policy.

This Privacy Policy and Terms & Conditions are governed by Indian law, and disputes will be subject to the jurisdiction of courts in Jodhpur, Rajasthan.

For further details, contact us via our official channels.